Effective Date: January 1, 2026
Last Updated: January 1, 2026
1. Introduction
Rigos Painting and Decoration ("we," "us," or "our") is committed to protecting the privacy of our customers, website visitors, and anyone who interacts with our business. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.rigospaintingoc.com, contact us for estimates, or use our painting and home improvement services throughout Orange County and Los Angeles County, California.
By using our website or engaging our services, you agree to the practices described in this policy. If you do not agree with this policy, please do not use our website or provide us with your personal information.
2. Information We Collect
We may collect the following types of personal information:
Information You Provide Directly
- Contact information: Name, email address, phone number, and mailing address
- Project details: Property address, type of service requested, project scope, and scheduling preferences
- Communication records: Messages you send through our website contact forms, email, phone, or text
- Estimate requests: Information provided when requesting a free estimate, including property type, square footage, and service needs
Information Collected Automatically
- Device and browser information: IP address, browser type, operating system, and device identifiers
- Usage data: Pages visited, time spent on pages, referring website, and navigation patterns
- Location data: General geographic location based on IP address
3. How We Use Your Information
We use the information we collect for the following purposes:
- Responding to your inquiries and estimate requests
- Providing accurate quotes and proposals for painting projects
- Scheduling and coordinating painting services at your property
- Communicating about project progress, timelines, and updates
- Sending follow-up communications about completed projects
- Improving our website, services, and customer experience
- Complying with legal obligations and resolving disputes
We do not use your personal information for automated decision-making or profiling purposes.
4. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure SSL encryption on our website
- Limited access to personal information by authorized personnel only
- Secure storage of physical records and digital files
- Regular review of our data collection, storage, and processing practices
While we take reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
5. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:
- Service providers: With trusted subcontractors, suppliers, or vendors who assist in completing your painting project, but only to the extent necessary to perform the work
- Legal requirements: When required by law, regulation, legal process, or governmental request
- Business protection: To protect our rights, property, or safety, or the rights, property, or safety of our customers or others
- Business transfers: In connection with a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction
6. Cookies and Website Analytics
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
- Essential cookies: Required for basic website functionality such as page navigation and form submissions
- Analytics cookies: Help us understand how visitors use our website so we can improve content and user experience
We do not use third-party advertising cookies or retargeting technologies. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website features.
7. Your Privacy Rights (California Residents)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you
- Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions
- Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information. We do not sell your personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights
- Right to Correct: You may request that we correct inaccurate personal information we hold about you
To exercise any of these rights, please contact us using the information provided in Section 11 below. We will respond to verifiable consumer requests within 45 days.
8. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms, review sites, or paint supplier websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have questions about this Privacy Policy, would like to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:
- Rigos Painting and Decoration
- 206 S Birch, Santa Ana, CA 92701
- [email protected]
- (714) 785-1382